IP phones Distributor in Dubai

IP phones are intelligent phones that transmit voice over the Internet. IP phones are also referred to as VoIP system (Voice over Internet Protocol). It is basically a combination of hardware and software that enables voice communication to take place over the Internet network. The voice is transmitted in the form of data packets using IP rather than traditional transmission techniques that use public switched telephone network (PSTN) circuits.

IP phones are more portable compared to digital phones. IP phones can be moved from one table to another without affecting the connection or the extension number. Even if the office is shifted to a different place, simply plugging the power and Ethernet cable will start up the system with same number and extensions. All you need is a working Internet connection.

The biggest advantage of an IP phone system is your potential cost savings. When you get away from the public switched telephone network (PSTN), your long-distance calls become more affordable. Rather than being transferred across traditional commercial telecommunications line configuration, voice communication travels over private data network lines or on the Internet. For corporations, IP phone systems reduce costs for lines, equipment, maintenance and manpower. All the company's data and voice traffic is integrated into a single physical network which eliminates the need for individual PBX tie lines. Although there is a substantial initial installation setup cost, the net savings are significant and are a result of having to manage only one network rather than using a legacy telephony system.

Besides being able to make calls, users can also use their IP phone system to conduct video conferencing calls. This enables them to stay in touch with their clients and co-workers to discuss important meetings, affairs, deals, documents, files, agendas and more no matter where they are.  Even if they are out of the country, they still have the ability to attend meetings without having to be physically present.

Improving customer communication is a huge benefit of switching to an IP phone system. Handling customer calls is more effective with cloud-based phone systems. The system is accessible from any computer in the workplace making it easy to use any of the available features. Your staff can attend to customers in a timely manner which improves customer satisfaction and creates a less stressful work environment.

Many companies are switching to IP (Internet Protocol) phone systems from traditional PBX (Private Branch Exchange) phone systems to improve call center operations. IP phone systems provide many more features than a traditional phone system can. They are more efficient and improve overall communication with customers.